Case Studies

Case Studies for Information ArchitectureExamples of some recent projects undertaken for clients:

Preparing for and implementing Enterprise SearchMaking it easier
Designing and delivering new intranet or portal initiativesMaking it easier
Optimising and leveraging core data and information to make it work harder for the organisationMaking it easier

Previous Clients

Leading Canadian Law Firm (Legal)
Developing high-level Legal Project Management best practices, tools and resources to support the firm’s project management training and development programme.

Helping to develop methodologies and working practices for budgeting tools and supporting resources.

Top 15 UK Law Firm (Legal)
Describing the firm’s strategic knowledge architecture to underpin the set of key initiatives within a full Knowledge Programme

Delivering intranet wireframes and site maps, user publishing scenarios and workflows, and a full legal facet framework to support the firm’s strategic Knowledge Programme.

Headshift (Social Computing Consultancy)
Designing PDDs, wireframes, user journeys and taxonomies for a client’s wiki-based knowhow solution

DirectGov (Public)
Helping to define the underlying information architecture for DirectGov’s mission to be the central information and services channel for the UK Government

Seren (Digital Agency)
Comparing and benchmarking the mobile user experience of key community, dating, networking and chat sites following heuristic evaluation methodology

Centaur Media plc (Publishing)
Defining a faceted search approach for a number of online publication sites as part of a new Web CMS initiative looking at enterprise search technologies

Running a competitive proof of concept to select the most appropriate faceted web search tool for a number of online publication sites

Simmons & Simmons LLP (Legal)
Defining the metadata and taxonomy landscape; advised and led the delivery of faceted search and navigation for Recommind’s MindServer engine

Designing a metadata modelling solution that visually represented the firm’s metadata and its system data flows, transformations, business rules, ownership & governance

HM Prison Service (Public)
Designing the full information architecture for a new intranet/portal initiative delivering site structure, wireframes and metadata schema

Clifford Chance LLP (Legal)
Defining the metadata and taxonomy landscape to identify facets for use within an Enterprise Search initiative

Arts Council Ireland/An Chomhairle Ealaion (Public)
Reviewing and recommending plans for a new information architecture to support the delivery of the ‘Partnership for the Arts’ vision

Grand Union (Digital Agency)
Carrying out comparative studies, creating high-quality site structures, wireframes, user-task flows & personas for various clients

Please see my LinkedIn profile for more on this.

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